Frequently Asked Questions

You can sign up using your email, Google, or Facebook account. Simply click the "Sign Up" button and follow the registration process.

We offer courses in multiple languages including English, Amharic, Spanish, French, German, and more. Browse our course catalog to see all available languages.

Navigate to the "Tutors" page, select your preferred tutor, view their availability, and book a time slot that works for you. You'll receive a confirmation email with the meeting link.

We accept credit cards, PayPal, and bank transfers. All payments are processed securely through our payment gateway.

Yes, you can cancel or reschedule lessons up to 24 hours before the scheduled time. Go to your dashboard and manage your bookings.

Lessons are conducted via video call using Google Meet. You'll receive a meeting link in your confirmation email. Make sure you have a stable internet connection and a device with a camera and microphone.

No special software is required. Our platform works in your web browser. For video lessons, you'll use Google Meet which works in most modern browsers.

Click on "Become a Teacher" and complete the application form. You'll need to provide your qualifications, teaching experience, and availability. Our team will review your application within 3-5 business days.

Tutor packages are bundles of lessons at discounted rates. For example, you can purchase 5, 10, or 20 lessons upfront and save money compared to booking individual sessions.

Yes! New students can book a free 30-minute trial lesson with selected tutors. This allows you to experience our platform and teaching style before committing to a package.

Your dashboard shows completed lessons, course progress, quiz scores, and learning milestones. You can also review lesson recordings and materials anytime.

We want you to have the best learning experience. If you're not satisfied, contact our support team within 24 hours of the lesson, and we'll work to resolve the issue or provide a refund.